✨ Welcome, Kia Ora!✨
I’m Karla, a designer with over 15 years under my belt.
I started out building websites, which naturally led me to explore visual design and eventually dive deep into UX. Currently, I’m leading the design team at HCF.
My happy place lies in crafting strategy and conducting research to craft intuitive user experiences whilst driving innovation. I’m a team leader who builds safety, trust and keeps things chill, so my team can smash goals. I still thrive on the tools creating service blueprints, end to end user journeys and conducting user testing. I am constantly growing and learning about product, design and business.
Download my resume
Experience that Speaks for Itself
Commonwealth Bank
Be the first bank to launch health insurance, by allowing CBA customers to obtain personalised quotes with two clicks.
- Project type: Research, end to end responsive web design and prototyping
- Role: UX / UI design research, supervision and creative direction
- Industry: Finance, banking, health insurance health insurance CommBank
More case studies
About me
With 15 years of experience across brand and product design, at companies large and small, I’ve developed a skillset with breadth and depth. I’m currently working on app and marketplace projects at HCF, previously contracting at WooliesX and Commonwealth Bank, I worked for several years in travel insurance at NIB, World Nomads and many others.
Download my resume
Human-Centred Innovation at its Core
I’m a classically trained designer, who holds a Bachelor of Science in Psychology a Diploma and Masters in Visual arts, and video which informs a deep understanding of user behaviour, motivation and aesthetics. I live in Sydney with my partner and two daughters, I spend time outside as often as possible. I’ve worked in London, Paris and am now a proud Inner Westie.
Thriving in a Disruptive Landscape
AI , web 3.0, IoT, conversation design and the no UI movement are all growth areas which excite and inspire me. With a growth mindset I’m constantly learning and exploring technology to ensure my designs are future-proof and soar above standard expectations.
Experience that Speaks for Itself
With over 15 years experience, I’ve had the privilege of collaborating with leading organisations like Comm Bank, NIB, HCF, WooliesX, Telstra, World Nomads, Sydney Opera House, then while living in London Shelter, The Arts Council, KPMG and Deutsche Bank.
Let’s connect
Integrating product, strategy and HCD to create impactful user experiences.
You know what really lights me up.. Mentoring
I love sharing what I’ve learned over two decades working as a designer in London and Sydney especially women. So if you’re just starting out or transitioning into design from other industries. Feel free to reach out for portfolio reviews, career advice or just a friendly hello 
Book a free mentoring session with me on ADPList /mentors/karla-lock
Resume: Download my Resume
LinkedIn: KarlaMaria
Email: [email protected]
MB: 045 002 4623